What is the return policy for items ordered on rdvnines.com?
Return rules summary:
- Returns accepted for 14 days from when item is shipped
- $6.95 flat rate return shipping
- No restocking fee
- No final sale items
We have a 14-day return policy, which means you have 14 days from when your item is shipped to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and/or inserts, and in its original packaging. You’ll also need the receipt or proof of purchase.
Access your customer account to start a return.
Remember: there is a $6.95 flat rate return shipping fee. Amount charged once per return.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@rdvnines.com.
Can I exchange items ordered on rdvnines.com?
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
When will I receive my items ordered on rdvnines.com?
As soon as your order has been shipped you’ll receive an email with your tracking number. Click the link to check the progress of your shipment.
Contact Us
We’re here to help. Email us at info@rdvnines.com.